Making a Case for Technology - It Has Improved Client Service, but Made the Law Almost a 24/7 Business

August 17, 2009

"Blessing and a curse." "Double-edged sword." These are just some of the things those in the legal profession are saying about ever advancing telecommunications technology. Sophisticated phone systems and handheld, do-it-all devices like the Blackberry and iPhone are turning this business, like many others, into 24/7 propositions. There is an upside to all this, especially the ability to add time (meaning billable hours) to the day. On the downside, however, lawyers tend to spend less vacation time vacationing.

Please click on the link below to read this article, including comments from Gary L. Fialky, Esq. and Bacon Wilson's system's administrator, John D. Chavis.

by: George O'Brien

BusinessWest
August 17, 2009

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